UK Website

  1. Introduction
    • We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
  2. What information do we collect?
    • We may collect, store and use the following kinds of personal data:
      • information about your computer and about your visits to and use of this website, such as your IP address, geographical location, browser type, referral source, length of visit and number of page views;
      • information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services (including name, e-mail address, postal address and phone number);
      • information that you provide to us for the purpose of subscribing to our e-mail notifications and News Bites e-mail update.
  3. Cookies
    • We use cookies on this website. A cookie is a text file sent by a web server to a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
    • We may send a cookie which could be stored by your browser on your computer's hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve the website's usability and for marketing purposes. We may also use that information to recognise your computer when you visit our website, and to personalise our website for you.
    • Most web browsers allow you to refuse to accept cookies. The AboutCookies.org website contains comprehensive information on how to do this on a wide variety of browsers. Please be aware that restricting cookies will have a negative impact upon the usability of many websites, including this one.
      • Liz Earle cookies
      • This is a list of the cookies set and used by the Liz Earle website, including details of what each is used for:
      • greetings cookie - Used to store your name, so that we can personalise our homepage and welcome you each time you visit.
      • sifrFetch cookie - Used to check browser support for a web technology that improves the presentation of our website.
      • frontend cookie - This cookie is used by us to identify you as you move through our website. This allows us to remember certain settings, like which website you are using. This cookie expires at the end of each visit to our website.
      • preferred_site - Used to remember the last Liz Earle website you have visited and direct you back to that website.
      • wp-settings - Used when you visit one of our blogs and allows you to add a comment to a blog post.
    • Third party cookies
      • To support the content on our website, we sometimes embed video content from YouTube and Brightcove. As a result, when you visit a page with embedded content from, for example YouTube, you may be presented with cookies from this website. Liz Earle does not control the dissemination of these cookies. You should check the third party websites (YouTube & Brightcove) for more information about the cookies used.
      • The Liz Earle website also contains Facebook 'Like' buttons to enable visitors to the site to easily indicate products and content they 'Like'. Facebook may set a cookie when you are logged in to their service. Liz Earle does not control the dissemination of these cookies. You can find out more information about the cookies that Facebook uses in the Facebook Privacy Policy.
      • We use third-party cookies from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo! please visit the Yahoo! website. You can opt-out of Yahoo! collecting this information by visiting the Yahoo! Opt-out page.
  4. Using your personal data
    • Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.
    • We may use your personal information to:
      • improve your browsing experience by personalising the website;
      • send to you goods purchased via the website;
      • send invoices to you, and collect payments from you;
      • send you email notifications which you have specifically requested;
      • send to you our newsletter and other marketing communications (relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email (you can inform us at any time if you no longer require marketing communications to be sent to you by emailing us at naturallyactive@lizearle.com).
    • We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
  5. Other disclosures
    • In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:
      • to the extent that we are required to do so by law;
      • in connection with any legal proceedings or prospective legal proceedings;
      • in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
    • Except as provided in this privacy policy, we will not provide your information to third parties.
  6. Security of your personal data
    • We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
    • We will store all the personal information you provide on our secure servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology. You are responsible for keeping your password and user details confidential. We will not ask you for your password.
  7. Policy amendments
    • We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
  8. Your rights
    • You may instruct us to provide you with any personal information we hold about you.
    • You may instruct us not to process your personal data for marketing purposes by email (to naturallyactive@lizearle.com) at any time (in practice, you will usually expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes).
  9. Third party websites
    • The website may contain links to other websites. We are not responsible for the content, privacy policies or practices of third party websites.
  10. Updating information
    • Please let us know if the personal information which we hold about you needs to be corrected or updated.
  11. Contact
    • If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to naturallyactive@lizearle.com or by post to:
      Liz Earle Beauty Co. Limited
      The Green House Ryde
      Isle of Wight PO33 1BD UK
    • Alternatively you can contact us by telephone on +44 (0)1983 813913.