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Our philosophy
Say Hello +44 (0)1983 813913

Our philosophy

Our principles are the same today as they were on day one.

Our products

Our products really work on every skin type by harnessing the potent powers of the finest quality ingredients. They can really make a positive difference to the health and appearance of your skin.

Simplicity

We don't complicate things. We love simple, fuss-free, gentle and effective products that are honestly priced.

Service

We do everything we can, from the personal way we answer the phone to beautifully hand-wrapping every item. We try never to let you down in all that we do, but if something's not right, call us.

Environment

It's our legacy too, so we're always working on improving our environmental impact. We know we are not perfect but the more we do, the better we get. Read our Environmental Policy Statement

Animal testing

We never do it.

Patch testing

Our products are formulated to be extremely gentle and are used by many people with sensitive skin. However, as a common sense precaution, we recommend a patch test is carried out at least 24 hours prior to first application. Two of the best places to test are the inside of the upper arm and behind the ear.

Ingredients

High quality, safe, naturally active ingredients are our priority.

Vitamin E

We only use potent, premium natural source vitamin E, never synthetic.

No animal ingredients

None of our ingredients are of animal origin (except beeswax, propolis and manuka honey). All products are suitable for vegetarians.

Only mineral sunscreens

We only use mineral sun filters to provide the best broad-spectrum UV protection and to reduce the risk of skin allergy.

No mineral oils

We prefer plant oils to mineral oils. We don't use mineral oil, paraffin wax, petrolatum or any fractions of crude oil or primary petro-chemicals.

No genetically engineered ingredients

None of our products contain genetically engineered or modified organisms.

Organic ingredients

We 'go organic' wherever we can and our in-house Ethnobotanist supports sustainability and local community growers.

Preservatives

Some of our formulations are preservative-free. We do use preservatives when absolutely essential for product safety. Where natural preservatives are not available, we use relatively low concentrations of the highest grade, broad-spectrum preservatives.

Privacy policy

We promise to respect your privacy. Please be assured that we will never pass on your details to third party organisations and that your personal details are held securely and in strict confidence.

Returns and Refund policy

Should you purchase any goods from Liz Earle Naturally Active Skincare that you are not entirely satisfied with or that do not achieve the desired results, we will gladly exchange them or offer a full refund.

In this instance, please call our Customer Care line on 01983 813999 or email cancellation@lizearle.com and we can provide you with our Freepost returns address information to enable you to return the products to us at no charge to yourself.

Our team of advisors are here between 8.30am and 8.00pm, Monday to Friday, and 9.00am to 4.00pm on Saturday. At all other times, please leave a message on our answerphone, and we will ring you back as soon as we can. You may also email us at naturallyactive@lizearle.com

Copyright

All copy and Images on www.lizearle.com and www.naturallyactive.co.uk are the property of Liz Earle Beauty Co. Ltd with occasional input from © Adfero. All rights reserved. Any unauthorised broadcasting, copying or other use will constitute an infringement of copyright.

We hope you continue to enjoy the difference that is Liz Earle Naturally Active Skincare.

Company Information
Liz Earle Naturally Active Skincare
The Green House
Ryde Isle of Wight
PO33 1BD
United Kingdom
Telephone +44 (0) 1983 813913
Fax +44 (0) 1983 813912
Email naturallyactive@lizearle.com
VAT No. 843407337

"Liz Earle Naturally Active Skincare" is a trading name of Liz Earle Beauty Co. Limited. Registered in England & Wales No. 3070395 Registered address: Nunn Mills Road, Northampton, NN1 5PA.